We appreciate the smooth cooperation with Heximus - contracts are executed on time, issues are resolved professionally, and services are provided reliably.
Heximus has been providing IT support to us since 2009, so we value their accuracy, promptness and ability to take into account our needs and complete the work within the agreed time.
The Heximus team responds quickly to our inquiries, delves into the situation and helps to find the right solutions, so cooperation always runs smoothly and reliably.
Heximus responds promptly, accurately assesses our needs and helps us choose the most suitable equipment, clearly explaining the differences in solutions.
We have been working with Heximus for more than two years and appreciate their quick response, professionalism and smooth process of supplying IT services and equipment.
IT partnership built on experience and standards
Our IT partnerships are built on clear processes, accountability, and consistent service quality. We combine experience with standards-based work to ensure your IT is stable and reliable.
We have been working in IT since 2006
Our extensive experience allows us to quickly grasp situations, identify risks, and select the right solutions.
We work according to ISO standards
By following ISO standards, we ensure consistent work, clear process management and high-quality service delivery.
We offer a wide range of IT solutions, from basic infrastructure solutions to more advanced technologies tailored to the specific objectives of the organization. We assess not only the technical need, but also the direction of your activity, available resources and future plans, so we select each solution individually.
Evernord has been using IT services provided by Heximus for more than two years. During this time, we have seen that Heximus is a professional and reliable team that responds quickly to emerging situations and helps resolve them efficiently.The Heximus team is always pleasant, helpful and attentive to our needs, which ensures that solutions are delivered competently and on time. We also purchase all our IT equipment through Heximus, so we can value not only their IT maintenance services, but also their smooth equipment selection and supply process.
Vismantė Š.
CEO Evernord UAB FMĮ
When purchasing equipment for our company, we turned to Heximus - and we did not regret it. The account managers responded to our enquiry promptly, thoroughly analysed our needs and presented several suitable options from a wide product range.I especially value the competence of their specialists. They clearly explained the differences between the technical solutions and helped us make an informed decision. The Heximus team are professionals you can trust.
Eglė J.
Senior IT Asset and Procurement Specialist, Girteka Competence Center, UAB
We are satisfied with our successful cooperation with Heximus. We have seen that all our agreements have been fulfilled on time and properly. We have never encountered any issues that could not be resolved.We recommend Heximus to those who value a reliable and professional approach to IT services.
Procurement Team
Lietuvos geležinkeliai, AB
Heximus has been providing us with IT maintenance services since 2009. The company’s employees work accurately and efficiently, always take our organization’s needs into account and address them within the agreed timeframe.We are satisfied with the services provided and recommend Heximus as an IT service provider.
IT Team
Inovacijų agentūra, VšĮ
1000+ customers already trust us
Let's talk today - get a free consultation and quote tailored to your IT needs
We provide IT services to various organizations - both private and public sector.
Can you take over IT maintenance from your current provider?
Yes. We can assess the current situation, review current services or contract and offer a clear transition plan.
Are the services adapted to the size and needs of our company?
Yes. We evaluate each request individually and offer solutions according to the needs and capabilities of your company.
What areas of IT can you oversee?
We can help with the development and maintenance of workspaces, network, servers, cloud, Microsoft 365, Google Workspace, IT security and other IT solutions.
Can you work alongside our in-house IT specialist or team?
Yes. We can act as a key IT partner or complement your internal team where more expertise or resources are needed.
How quickly do you respond to IT problems?
Depending on the agreement. We prioritize critical problems that directly affect your company's operations and, if necessary, agree on individual response times.
Do you provide remote and inbound support?
Yes. We serve customers both remotely and on arrival at the location.
Do you carry out continuous monitoring and monitoring of the systems?
Yes, monitoring and monitoring solutions are selected based on the infrastructure and needs of your organization. If necessary, we also use solutions from reliable partners.
Do you provide assistance to employees with everyday IT issues?
Yes. We help employees solve everyday IT issues, from technical glitches to consulting to help them use Microsoft 365 and other work tools more efficiently.
Is assistance provided only during working hours or in case of critical incidents after working hours?
Standard assistance is usually provided at agreed working hours, but we can provide a separate response procedure for critical incidents. In such cases, we agree in advance what is considered a critical disorder, what contacts are used, how escalation takes place and what reaction time is applied outside normal business hours.
How do you help us assess what IT solutions we really need?
First, we delve into your situation and expectations, then we assess the current IT environment, possible risks and opportunities for improvement. After that, we provide a clear action plan tailored to your goals.
Can the proposed solutions grow with our organization?
Yes. Solutions can be implemented in stages - starting with the basic variant and expanding as your needs, team or scope of activities grow.
How is the implementation of new IT solutions going?
We carry out the installation in a consistent way: first we assess the need, prepare a proposal and a plan, then we carry out installation, testing and, if necessary, employee training.
Can you help modernize your existing IT environment instead of changing everything all over again?
Yes. First, we evaluate what is worth keeping, and then we offer optimization, upgrade, integration or migration solutions. We recommend changing everything again only when it is really necessary.
When is IT worth doing an IT audit?
It is worth conducting an IT audit when you lack a clear picture of the current state of IT, changes are planned, the company is growing, new systems are being implemented or you want to assess the risks before further investments. It is also useful after incidents, changes in responsibilities or without carrying out a systematic assessment of the environment for a longer period of time.
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