IT MAINTENANCE

Managed Server Services

We maintain physical and virtual servers so that the systems and data important to your business operate stably, securely, and are available when you need them.
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About the service
Managed Server Services is designed to ensure that the systems critical to your business operate stably, securely, and without unnecessary disruptions. We monitor physical and virtual servers, assess their condition, perform updates, help detect potential risks proactively, and reduce the likelihood of outages. This type of maintenance helps maintain smooth day-to-day operations, protect critical data, and provide a stronger foundation for the future development of your IT infrastructure.
Du profesionalūs žmonės biure analizuoja finansų duomenis kompiuterio ekranuose.
The service consists of
Server Monitoring
We continuously monitor server availability, loads, disk space, critical services, and other key performance metrics so we can spot deviations faster and prevent major disruptions.
Installation and maintenance of updates
We deploy operating system, server software, and security updates to keep the environment stable, tidy, and less vulnerable.
Maintenance of backups
We monitor the execution of backups, check their status and recovery capabilities, so that in case of loss or failure of data, there is a clear path to recovery.
Server security and access control
We review key server security settings, user rights, access, and safeguards to reduce the risk of unauthorized access and security vulnerabilities.
Diagnosis and elimination of disorders
We identify the causes of server malfunctions, carry out the necessary repair work and help restore the stable operation of the systems.
The Results You Can Expect
Backups are the target
Therefore, backup maintenance and recovery readiness are a particularly important part of server maintenance.
Faster detection of disorders
In monitored environments, problems are usually noticed much faster.
Continuous monitoring
Problems can be noticed more quickly, even before they become a nuisance.
Our work process
Assessment of the existing environment
First, we assess the server environment you have, the systems you use, their condition, the main risks and the most important places that need more attention.
Alignment of needs and priorities
We discuss which servers and systems are most important to your business, what are your expectations for availability, security and responsiveness, and which part of the infrastructure needs the most maintenance.
Preparation of a maintenance plan
We develop a clear plan for the maintenance of the servers: we foresee the scope of maintenance, periodic work, limits of responsibility, key control points and how possible disruptions or changes will be managed.
Preparation of the care process
We configure monitoring, alerts, basic maintenance actions and periodic checks so that the status of the servers is constantly visible and possible problems are noticed as early as possible.
Ongoing server maintenance
In our daily maintenance, we monitor the status of the servers, perform the necessary updates, monitor the most important operating parameters, check critical areas and respond to detected malfunctions or deviations.
Review and improvement
We regularly review server health, recurring issues, potential risks, and maintenance effectiveness. Accordingly, we make proposals that contribute to strengthening stability, security and readiness for further development.
Du profesionalūs žmonės biure analizuoja finansų duomenis kompiuterio ekranuose.
Testimonials
Managed Server Services
Evernord has been using IT services provided by Heximus for more than two years. During this period, we have made sure that this is a professional and reliable team that responds quickly to situations that arise and promptly helps to solve them. Heximus employees are always kind, helpful and attentive to our needs, so solutions are provided competently and on time.
Portretas besišypsančios trumpaplaukės moters su pilka švarku ir spalvota palaidine neutralioje aplinkoje.
Vismantė Š.
CEO, Evernord UAB FMĮ
When purchasing equipment for the company, we turned to Heximus - and did not regret it. Managers promptly responded to the request, analyzed our needs in detail and provided several suitable options from a wide range. I especially appreciate the competence of specialists - they clearly explained the differences in technical solutions and helped to make an informed decision. The Heximus team are professionals who can be trusted.
Moteris su šviesiais plaukais ir džinsine striuke, stovinti lauke prie žaliuojančių medžių.
Egle J.
IT asset and procurement specialist, Girteka UAB
We are pleased with the positive cooperation with Heksimus. We made sure that all the contracts we entered into were executed in a timely and proper manner. Nevertheless, we have never encountered any problems that could not be solved. We recommend Hexims to those who value a reliable and professional approach to IT services.
LTG logotipas.
Purchasing Team
Lithuanian Railways AB
“Heximus has been providing IT maintenance services for us since 2009. The employees of this company work accurately and promptly, always taking into account the needs of our organization and fulfilling them at the agreed time.
We are satisfied with the services provided and recommend it as an IT service provider.”
Logo with two dark blue diagonal stripes and a yellow square above them on a white background.
IT team
Innovation Agency VšĮ
“Heximus has been providing IT maintenance services for us since 2009. The employees of this company work accurately and promptly, always taking into account the needs of our organization and fulfilling them at the agreed time.
We are satisfied with the services provided and recommend it as an IT service provider.”
Atamis prekės ženklas su raudonu tašku virš raidės i.
Mindaugas U.
CEO, Atamis UAB
Why choose us?
Server maintenance must not only be technical, but also useful for your business. Therefore, we focus on clear responsibility, consistent maintenance, quick response and solutions that help maintain a more stable and manageable server environment.
Clear responsibility
You clearly know who is being supervised, who is being monitored and what actions are being taken.
Consistent care
Server maintenance is carried out on a regular basis, and not only when a problem has already occurred.
Quick response
Malfunctions are noticed and resolved faster, since the state of the servers is constantly monitored.
Less worries
Your team is left with less day-to-day technical work and more time for other priorities.
Frequently Asked Questions
Here you will find answers to the most frequently asked questions about this service.
Ar ši paslauga gali augti kartu su mūsų infrastruktūra?
Taip, serverių priežiūros apimtis gali būti plečiama augant Jūsų verslui, sistemų kiekiui ar infrastruktūros sudėtingumui. Paslauga gali būti pritaikoma pagal besikeičiančius poreikius.
Ar pagalba teikiama nuotoliniu būdu, ar atvykstate į vietą?
Didžioji dalis serverių priežiūros darbų gali būti atliekama nuotoliniu būdu. Jei situacija reikalauja fizinio įsikišimo, darbai gali būti organizuojami ir vietoje.
Per kiek laiko reaguojate į sutrikimus?
Reakcijos laikas priklauso nuo sutarto paslaugų lygio ir problemos svarbos. Kritiniai sutrikimai vertinami prioritetiškai, o tikslūs reagavimo laikai nustatomi pagal susitarimą.
Ar prižiūrite tik fizinius serverius?
Ne, serverių priežiūra gali apimti tiek fizinius, tiek virtualius serverius, taip pat skirtingas infrastruktūras, priklausomai nuo Jūsų naudojamos aplinkos.
Ką apima serverių priežiūros paslauga?
Serverių priežiūra apima stebėseną, atnaujinimų priežiūrą, sutrikimų diagnostiką, atsarginių kopijų kontrolę ir bendrą serverių būklės palaikymą, kad svarbiausios sistemos veiktų stabiliau.
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We provide reliable IT solutions that ensure the smooth, safe and efficient operation of the organization.
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Administration
info@heximus.lt+37052137307
Western Lithuania Office
+370 639 51117Volunteer Ave. 349, Business Center “349”, LT — 49425, Kaunas
Company information
JSC “Heksimus”
Ukmerges str. 308, Domus Pro (4th floor), Vilnius, LT-12110

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Company code: 300580894

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VAT payer code: LT100002552113

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A.S. Bank of Sweden: LT867300010108076975
IT Support
helpdesk@heximus.lt+37052137307
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